We’re Here to Support Your Success
Choose the support channel that works best for you. We’re committed to helping you get the most out of Roipad’s lead acquisition platform.
Community Support
Join our Discord community
All general support is handled through our Discord server. Get quick answers from our community and support team, share experiences with other users, and stay updated with the latest features and announcements.
- Instant responses from community members.
- Access to our knowledge base and tutorials.
- Real-time discussions with the development team.
📧 Urgent Support
Direct email for critical issues
For urgent matters that require immediate attention from our support team, please email us directly. Our service agents typically respond within a few minutes during business days.
- Priority response for critical issues.
- Direct access to our support specialists.
- Secure handling of sensitive information.
Contact us at: support@roipad.com
Which Support Channel Should I Use?
Use Discord For:
- General questions about features
- Technical troubleshooting
- Feature requests and suggestions
- Community discussions and tips
Use Email For:
- Urgent account or billing issues
- Security concerns or data privacy
- Enterprise or partnership inquiries
- Sensitive business information