Last Updated: October 26, 2023
Welcome to Roipad. These Terms and Conditions (“Terms”) govern your access to and use of the Roipad website, analytics platform, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using the Service, you confirm that you can form a binding contract with Roipad and that you agree to comply with these Terms. If you are using the Service on behalf of a company, you represent that you have the authority to bind that entity.
2. Description of Service
Roipad provides an analytics platform designed to help users track and optimize performance data. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.
3. User Accounts
- Registration: You must provide accurate and complete information when creating an account.
- Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately of any unauthorized use of your account.
- Eligibility: You must be at least 18 years old to use this Service.
4. Subscription and Billing
- Fees: Access to certain features requires a paid subscription. All fees are non-refundable unless otherwise stated.
- Billing Cycles: Subscriptions are billed on a recurring basis (monthly or annually).
- Cancellations: You may cancel your subscription at any time through your account settings. Access will continue until the end of the current billing period.
- Price Changes: We reserve the right to change our pricing upon 30 days’ notice.
5. Data and Privacy
- User Data: You retain all rights to the data you upload to the Service. You grant Roipad a license to process this data solely to provide the Service.
- Privacy Policy: Use of the Service is also governed by our Privacy Policy, which explains how we collect and use your information.
6. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose.
- Attempt to reverse engineer, decompile, or disrupt the Service (outside what is permissible)
- Circumvent any usage limits or security measures.
- Use the Service to store or transmit malicious code (viruses, worms, etc.).
7. Intellectual Property
All rights, title, and interest in and to the Service (excluding User Data) are and will remain the exclusive property of Roipad and its licensors. Our logos, name, and designs are protected by copyright and trademark laws.
8. Support Channels
As outlined on our Contact page, Roipad provides support through the following channels:
- General Support: Handled via our official [Discord Community].
- Urgent/Billing Support: Handled via email at support@roipad.com.
- Documentation: Self-service support is available through our official documentation.
9. Limitation of Liability
To the maximum extent permitted by law, Roipad shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data.
10. Disclaimer of Warranties
The Service is provided on an “AS IS” and “AS AVAILABLE” basis. Roipad makes no warranties, expressed or implied, regarding the reliability or accuracy of the analytics provided.
11. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
12. Changes to Terms
Roipad reserves the right to modify these Terms at any time. We will notify users of significant changes by posting the new Terms on this page and updating the “Last Updated” date.
13. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@roipad.com